At Friends Gift World, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you can submit a return or refund request using the form below.
Note:As all our products are personalized and made to order, returns or refunds are accepted only if the product is damaged, defective, or different from what was ordered.
Submit a Return Request
If you would like to request a return or refund, please fill out the form below. Our team will review your request and contact you within 1–2 business days.
Important Information
- Returns are accepted within 7 days of delivery.
- Customized and personalized products cannot be returned unless they are damaged, defective, or the wrong product was delivered.
- Please complete the return request form before contacting us.
- After submitting the form, send clear photos of the product to our WhatsApp or email along with your Order ID.
- Our support team will review your request and contact you within 1–2 business days.
Need Help?
If you have any questions about your return or refund request, please contact us.
📧 Email: support@friendsgiftworld.in
📱 WhatsApp: +91 9566972020
Our customer support team is happy to assist you.
What Happens Next?
1. Submit your return request using the form.
2. Our team will review your request within 1–2 business days.
3. If approved, we will provide further instructions.
4. Refunds, if applicable, will be processed according to our Refund Policy.